Performance ● Support ● Availability
SQL Server Emergency Support
Jump the queue with our emergency support service $1,350
[24*7 priority support. Under 1hr response time. 3 hours support included]
SQL Server Emergency Support
Previously only available to our managed SQL services clients, DBA Services now offers Emergency SQL Support to external customers through our online ordering system.
Our specialist on-call DBAs are available around the clock to respond to any emergency support requests. Once submitted, your order will be immediately escalated to our on-call paging system, with our DBAs on standby to respond to your call within the hour.
Purchase Priority Support and Receive a call from a Specialist DBA within the hour!
SQL Server database infrastructure sits at the core of your business, supporting everything from business critical user applications through to high transaction volume online ordering systems. Whether you consider the hours in lost productivity of a company’s workforce, or the lost revenue from a defunct online sales system, whichever way you look at it, SQL Server outages are extremely costly to your business.
You can reduce the risks, but cannot predict when database disasters will occur. So having an emergency plan in place is the best way to manage a crisis. This is where we come in. Whether your SQL server is down (even after reboot), or you have a database corruption problem, you can count on us – we’ll sort out the problem even if we didn’t set up, and don’t manage your SQL server.
24*7 EMERGENCY SUPPORT
Our Emergency support services are available 24*7*365. If your SQL Servers are in trouble, help is just a few clicks away!
PRIORITY SUPPORT
Emergency support requests are escalated immediately to our on-call DBAs, giving non-managed SQL Services clients access to specialist DBAs FAST!
FAST PROBLEM RESOLUTION
Our SQL Server DBAs are industry accredited and bring over 18 year experience to help get your SQL Server issues identified and resolved quickly.
SQL Server Data Platform Specialists at your Service
With your database at the heart of your operations, don’t risk making a repairable issue an unrecoverable problem. Our on-call DBAs have years of industry experience in managing enterprise-scale database infrastructure, resolving misconfigurations and performance issues, along with performing granular page-level restores that minimise the business impact of corruption.
Our specialists can also assist with establishing the root cause of problem conditions, extending beyond core SQL server components but also with ancillary services such as Windows clustering and Azure cloud integrations.
Solutions also ensure that the problem conditions which originally resulted in the issues are properly addressed to safe-guard against the issue presenting again, or at a minimum the impact of which significantly mitigated.
The next time your SQL Servers are in trouble, remember that help is only a few clicks away. Our DBA specialists are on standby to resolve your problem quickly and to offer expert advice on more robust SQL Server protection. Fill out the form below to get our Emergency SQL Support services now.
With our SQL Server emergency support services, you no longer have to wait for hours to resolve your database emergencies. We target a 1hr response time to ad-hoc engagements, with our emergency support including up to 3hrs of operational remediation work. Our on-call DBAs are standing by and ready to assist with any SQL server crashes or corruption issues.
Need to relieve database bottlenecks or identify bugs? You can also count on our specialists to walk you through the process, perform the fix and get your database up and running again.
Why Clients Work With Us
A while ago we had serious database locking issues while trying to integrate transactions into our ERP system. We investigated, involved our support partner and later even the vendor. After 6 months of no success (and very unhappy users) we involved DBA Services in trying to get to the bottom of the issue. It didn't take them long to pinpoint that a specific index in our database was not performing optimally and recommended to recreate it. After the change, an integration that timed out after 15 minutes completed in less than 10 seconds!
Our environment is extremely complex and years of bad practices have resulted in many issues which we were unable to explain. We are on the road to recovery now and one of the best things we could have done is to outsource our database environment to DBA Services. It has been an absolute pleasure working with professionals like Sia and his team and they have absolutely surpassed all expectations. They definitely come highly recommended.
Arnold Doyle
Sia is super professional and a delight to work with. Highly recommend his services. DBA Services service standards and depth of knowledge is an order of magnitude above other service providers we have worked with in this space.
Piers Cockram
I would regard DBA services as a superior provider of Database services. They demonstrate exceptional professionalism and are truly focused on your business outcome. They are a sensational team.
DBA Services P/L continues to be an excellent service provider with superb problem solving and solution creation talent.
Steve Anable
Excellent enterprise-grade database services. I would not look anywhere else for in-depth SQL consulting, replication, high availability or troubleshooting services. DBA Services assisted with improving the database performance and resilience for a major ERP project of ours. Highly recommended.
David Levi
DBA Services provide AccountAbility with professional, timely and practical advice and service in optimizing the configuration of our web and database servers in Australia and the UK.
Their work is of high quality, but still represents great value for money. They have exceeded our expectations
Terry McMillan
DBA Services was selected to provided GMH Systems Pty Ltd with SQL consulting services. The initial brief was to review and make recommendations on our SQL Server infrastructure and assist in achieving best industry practice in this area.
To date Sia Shamsia our DBA Services consultant has proven to very knowledgeable and professional providing outstanding service and assistance. We have now extended our brief to include security and ongoing maintenance services across all our servers.
We would not hesitate to recommend DBA Services to any company large or small that requires professional services delivered to the highest quality.
Graeme Andrew
DBA Services is professional in their conduct and prompt in their correspondence. Their ongoing support has ensured our database systems are as efficient and reliable as possible.
Samuel Brooks
Contact Us Today!
Ready to benefit from a faster, more responsive SQL Server? Do you have further enquiries about our flexible support plans? Whatever the need, don’t hesitate to contact DBA Services.
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Proudly Australian Owned and Operated!
Our team of SQL Server specialists reside entirely within Australia. We’re standing by and ready to boost your business’ productivity with proactive, scalable SQL Server database administration and support services. Contac us today - we typically respond within minutes!